Integrated Payroll Services (IPS), a leading provider of Human Capital Management (HCM) solutions, is looking for a Senior Payroll Specialist with hands-on payroll compliance experience to work at our corporate location in Delafield, Wisconsin.
As a growing HCM company, we provide unique and exciting career paths working with a diverse client base across many industries and markets.
Essential Duties and Responsibilities
- Lead or support payroll operations in conjunction with management.
- Provide clients with training and ongoing support of payroll, timekeeping, and benefit needs.
- Manage assigned clients to ensure accurately processing of all payroll, timekeeping, and benefit related data.
- Deliver high-quality customer service while researching, resolving, and responding to client questions and issues.
- Schedule and conduct follow up on unresolved issues by phone and email.
- Assist with special projects related to process improvements and enhancements.
- Operate standard office equipment and use required software applications.
- Maintain a high rate of client retention through quality service and establish a positive working relationship with clients, agencies, and coworkers.
- Perform other job duties as assigned by management.
Minimum Qualifications (Education, Experience, Skills)
- 5 years direct third-party payroll experience.
- Excellent customer services skills required.
- Human Resource, Benefits Administration, and/or Accounting experience is beneficial, but not required.
- Fundamentals of Payroll Certification or CPP certification a plus. Candidate will have the opportunity to complete these certifications after one year of employment.
- Proficiency in Microsoft Office (Word, Excel, Outlook), data entry and office equipment (i.e. telephone, 10-key or calculator, PC, FAX machine).
- Precise attention to detail and exceptional organizational and administrative skills required.
- Ability to work well independently, take initiative, and prioritize and manage multiple concurrent tasks.
- Maintain a commitment to a positive work environment and team-focused tasks.
Please send your resume to careers@integrated-payroll.com