When it comes to managing payroll, businesses often face a similar challenge—finding a provider they can trust. Many companies often make do with large, national payroll services that provide very little in terms of personalized solutions or reliable support.
IPS is the local Midwest alternative, offering unmatched service with the spirit of a true partnership.
Attention to Detail
One of the key differentiators that set IPS apart as a family-owned and operated business is the firm’s reputation of unmatched client support.
“Many organizations settle for subpar payroll services simply because they aren’t aware that better options exist,” says John Feaman, IPS president. “Our solutions save time, reduce costs, and improve employee engagement. We understand how important payroll is to a company and its employees – it’s something we don’t take for granted.”
A dedicated team of licensed CPAs and support staff take the time to understand each client’s unique circumstances, ensuring their payroll needs are met with precision.
“IPS offers a fair and reasonable price, and the most incredible customer service I have ever experienced,” says Brenda Campbell, President & CEO of SecureFutures. “Each one of their people has gone above and beyond and always treats me like a valued customer. They take the time to walk me through procedures and help me understand the process.”
Better People, Better Tech
In today’s fast-paced business environment, a payroll provider should offer tools that are effective, easy to use and integrate. IPS’ solutions are designed with flexibility and simplicity in mind.
“Our technology is not just about providing the basics,” says Dan Gotzler, Vice President of Sales & Marketing. “It’s about delivering solutions that meet your business’s expectations and needs. From fast and accurate processing to tools that integrate seamlessly with your operations, IPS ensures that payroll management is one less thing to worry about.”
Rick Cohen of Home Care Assistance faced numerous issues with payroll providers that made changes without notifying him, leading to payroll inaccuracies. He turned to IPS, and it has made all the difference.
“Our first meeting led to a second meeting a week later, and from that date, I have had complete confidence in John and Pete Feaman,” Cohen recalls. “IPS took over the integration of our data and helped make the year-end seamless and accurate.”
White Glove Approach
For Heide Carlson at Ramlow/Stein Architecture + Interiors, the transition away from a large, national payroll firm with impersonal service and poor support was immediately noticeable.
“John Feaman took my sales call, and that demonstrated to me unparalleled dedication and customer service,” says Carlson. “Pete Feaman also spent hours on the phone walking me through an issue with bonuses and tax rates. He explained it so that I could better share with my employees what they needed to know.”
National Network of Contacts
IPS is a well-connected and active member of the Independent Payroll Providers Association (IPPA). John recently attended the Spring Summit 2025 in Las Vegas, where he networked with service bureaus, vendors like isolved®, and industry thought leaders from across the country.
“The Summit was a great opportunity to discuss key topics like tax compliance, AI, and operational efficiencies,” recalls John. “The event explored new business opportunities and highlighted advancements in technology, including Secure 2.0, reinforcing IPS’ commitment to staying ahead in the evolving payroll landscape.”
If you’re ready to experience a higher level of service from folks who care about your success as much as their own, contact the local experts at IPS today.